NOLA Ready logo
The City of New Orleans

Impacts from Winter Weather Updates

Jan 20
2:39 PM
Impacts from Winter Weather

Residents Urged to Conserve Water, Repair Pipes and Report Leaks

Following this week’s hard freeze, the Sewerage and Water Board is asking residents to conserve water, inspect their property, repair broken pipes, and report leaks in your neighborhood. 

If you discover a leak on your property, turn off your water and immediately contact a licensed plumber to schedule a repair. You can shut off your water by following these steps:

  • Locate your main water valve: Your main water valve may be found along an exterior wall of your home.
  • Turn the valve handle clockwise: This will immediately stop the flow of water into your home. Use a wrench if it is difficult to turn by hand.

You can report leaks in your neighborhood by calling 52-WATER or emailing Working together we will restore water pressure so that families and businesses can get back to enjoying life in the City we call home.