Important Information for Families Seeking information about Missing Loved Ones Following January 1, 2025, Mass Casualty Incident
In the aftermath of the mass casualty incident on January 1, 2025, families trying to locate loved ones in New Orleans are urged to use the following resources:
If you are:
- Seeking information on a missing person
- Report a missing person, or
- Request resources related to displacement from homes or hotels
Residents in Orleans Parish: Call 311 for assistance. Please press option 3.
Families outside of Orleans Parish 504-658-2299. Please press option 3.
Our thoughts are with everyone affected by this tragedy. The City of New Orleans is working alongside local and state partners to provide support and ensure timely assistance for families.
For updates and additional resources, visit ready.nola.gov.