The City of New Orleans Office of Homeland Security and Emergency Preparedness (NOHSEP) continues to closely monitor the winter weather impacts and reminds residents to continue to stay off roadways. 

Curbside trash and recycling collection services are currently planned to resume on Thursday, Jan 23.

Know that our hearts are with you, and we understand how overwhelming this time can be

Please check this webpage for regular updates: 
crimesurvivorsnola.org/jan-1-help
crimesurvivorsnola.org/jan-1-resources-for-victims-spanish

Download this info as a printable flyer

Descargar en español

City Hall will resume normal business hours on Friday, Jan. 3, at 8 a.m.

The Federal Bureau of Investigation (FBI) is investigating a mass casualty incident, which took place in New Orleans on Bourbon and Canal Streets at approximately 3:15 a.m. today, as a terrorist attack. As a result of this incident, the Allstate Sugar Bowl has been rescheduled for Thursday, Jan. 2, 3 p.m.

If you are: 

1. Seeking information on a missing person 
2. Report a missing person, or 
3. Request resources related to displacement from homes or hotels 

This is an active scene. Stay off of Bourbon from Canal to Dumaine and from Royal to Dauphine. 

View the times TNO's Community Lighthouses will open today.

• Joe Brown, 5601 Read Blvd.
• Treme, 900 N. Villere St. 
• Cut-Off, 6600 Belgrade St. 
• Rosenwald, 1120 S. Broad St.

Temporary hours at Keller Library: 10am - 2pm, Monday - Saturday.

Latter Library and Central City Library are temporarily closed.

* We will shift our fixed-route bus and streetcar service to a reduced schedule for Wednesday and will consider adjustments to Thursday service based on the conditions.

* Ferry services have been suspended until further notice. Bus service via the 103 Line is in place.

High rainfall rates of 4-6 inches/hour and associated localized flooding are also a concern.  Neutral ground parking restrictions in Orleans Parish will be lifted on Wednesday, April 10 from 8 a.m. until 8 p.m.

Other than precautions taken for safety of personnel during the height of severe weather, essential City services, such as public safety and infrastructure, are not affected by this closure.   

The National Weather Service predicts "feels like" temperatures at or slightly below freezing during overnight hours on this night.  This projected range is within the CFP activation threshold of below 35 degrees Fahrenheit for over four (4) hours.  There are no watches or warnings anticipated with this event.  

NWS indicates that 2023 has broken or approached multiple records for heat.  Dangerously hot temperatures likely to continue through the remainder of the week. 

The National Weather Service predicts "feels like" temperatures at or slightly below freezing during overnight hours on this night.  This projected range is within the CFP activation threshold of below 35 degrees Fahrenheit for over four (4) hours.  There are no watches or warnings anticipated with this event.  

The National Weather Service predicts "feels like" temperatures at or slightly below freezing during overnight hours on this night.  This projected range is within the CFP activation threshold of below 35 degrees Fahrenheit for over four (4) hours.  There are no watches or warnings anticipated with this event.  

[5:30 PM UPDATE] A tornado watch is in effect until 1 a.m. on Wednesday, January 25, 2023.

The time for peak impacts is forecasted between roughly 9PM and 1AM tonight. Damaging straight-line winds and potential for isolated tornadoes are our greatest concerns tonight.

This Emergency Resource Center will be closed on Friday, December 16th at 5 PM.

The National Weather Service predicts "feels like" temperatures at or slightly before freezing overnight. Factoring in wind chill, temperatures will remain below the threshold of 35 degrees Fahrenheit long enough to trigger the activation of the Citywide Freeze Plan tonight.

"A tornado touched down this evening in the Lower Ninth Ward and New Orleans East communities shortly before 8 p.m. CST. The New Orleans Office of Homeland Security & Emergency Preparedness has activated the Emergency Operations Center in response to the tornado. As of now there have been no reports of casualties or significant damage to Orleans Parish," said Mayor LaToya Cantrell.

Low-interest federal disaster loans are now available to Louisiana businesses and residents as a result of President Biden’s major disaster declaration, U.S. Small Business Administration’s Administrator Isabella Casillas Guzman announced.

Today, the City of New Orleans outlined a near-term plan aimed at solving the solid waste management crisis that is plaguing our neighborhoods. Following an insufficient response to a nationwide emergency procurement for additional solid waste collection, the City is pushing forward with a multi-pronged approach to alleviate the trash build up throughout the city, leveraging resources from internal City departments and partner agencies, as well as operational Mardi Gras clean up expertise. 

FEMA helps survivors keep their spending on track by sending a determination letter stating what the funds are for and listing the ways the money can be used. Disaster grants are not for regular living expenses.

"Like the rest of our residents, I am seeing first-hand that trash is gathering in many parts of the city. I understand the impacts the solid waste industry shortage is having on the ground and in our neighborhoods, which was a serious challenge before Hurricane Ida and an even greater challenge after the storm. But I want our residents to know that my team and I are doing everything possible to build capacity to rid our city streets of trash for good."

View the webinar

• FEMA has approved more than 234,000 applications for disaster assistance and more than $259 million to help Louisiana residents recover. That’s an increase of $65 million since yesterday.
• FEMA may be able to help Hurricane Ida survivors cover some disaster expenses if their insurance doesn’t. If you were affected by Ida and have insurance, first contact your insurance company.

However, as the curfew is lifted, NOPD will continue to provide increased and focused patrols throughout the city, including in areas that have yet to have power restored.

LCMC Health is hosting a free community drive-thru event on Thursday, September 9^th from 3-5pm at West Jefferson Medical Center (Charles Odom Building, 5001 Westbank Expy.). We will be handing out prepared meals, snoballs and bottled water. 

• Algiers Regional Library from 10am – 5pm (map)
• Central City Library from 10am – 5pm (map)
• Keller Library & Community Center from 10am – 5pm (map)

For more information, riders can call Rideline at 504-248-3900. 

Please complete THIS FORM OR provide the following information to this email address: commercialgas@nola.gov.  

The buildings, many of which were rebuilt or buttressed during the $2 billion federally funded school rebuilding effort after Hurricane Katrina, sustained minimal to no damage due to Hurricane Ida.

The assessment of the remaining school buildings and NOLA-PS facilities will continue through Friday. 

The reopening of schools is directly dependent on the restoration of power, which began in New Orleans East and the French Quarter this week.

Operation Blue Roof aims to provide homeowners in disaster areas with fiber-reinforced sheeting to cover their damaged roofs until permanent repairs are made.

Our schools and teams have assessed about a third of our buildings today, and we are encouraged to find only minimal damage so far. These efforts will continue until all buildings are assessed.

City agencies and public safety officials continue to assess damages sustained during the storm. Mayor LaToya Cantrell and other city officials continue to prioritize residential needs by moving resources to neighborhoods.

Regarding power: Turbine 4 is now in service, Turbine 5 and Turbine 6 are both in service, as well. Four Electro-Motive Diesel generators are available (EMD #1 is undergoing fan upgrades for noise mitigation) and all Frequency Changers are ready for use.

Absent exceptional circumstances, Immigration and Customs Enforcement (ICE) and Customs and Border Protection (CBP) will not conduct immigration enforcement at locations where disaster and emergency relief related to this storm is being provided.

Hurricane Ida draws closer to the Gulf Coast. A Hurricane Warning is in effect for the New Orleans area, and a Storm Surge Warning is in effect for areas outside of levee protection. 

All NOLA-PS COVID-19 testing services and mobile vaccinations scheduled for Monday, August 30th will be canceled, and NOLA-PS’ COVID Tracker will be updated Tuesday, Aug. 31.

The City of New Orleans is monitoring Tropical Storm Ida, which has formed in the Caribbean and is currently forecast to bring potentially significant impacts to the New Orleans area Sunday as a Category 2 (or stronger) Hurricane. 

The latest forecast has moved Tropical Depression Fred's track east and all of Louisiana has been removed from the cone of uncertainty. At this time, no significant impacts are expected in the local area from this system. The City of New Orleans continues to monitor Tropical Storm Grace, which is forecast to enter the Gulf of Mexico late in the week. A reminder that we are entering the peak of hurricane season and you should review your plans and supplies. More tips at ready.nola.gov/hurricane.

The New Orleans Office of Homeland Security and Emergency Preparedness is continuing to monitor the tropical system, Fred, which has  weakened into a tropical wave. Fred is forecast to strengthen back into a tropical depression on Sunday and the most recent models now include parts of New Orleans East inside the cone, with a 10 to 20 % chance of tropical storm force winds in Irish Bayou, Lake Catherine, and Venetian Isles on Monday.

This unusual request is due to the demand for electricity potentially exceeding the available generation due to the extreme cold and weather conditions currently impacting our service territory. Current load forecasts are approaching an all-time peak, even greater than those experienced during the polar vortex of January 2019.

For the latest service information, visit RTA’s website at www.RTAforward.org, follow @NewOrleansRTA on Twitter and Facebook, or call the Rideline at 504-248-3900. 

This unusual request is due to the demand for electricity potentially exceeding the available generation due to the extreme cold and weather conditions currently impacting our service territory. Current load forecasts are approaching an all-time peak, even greater than those experienced during the polar vortex of January 2019.

[WATCH: Winter weather preparation press conference]

What Residents Can Do During a Freeze

• When the outdoor temperature approaches 32 degrees, turn on the indoor faucet farthest away from your water meter. Run only one faucet with no more than a trickle or water, about as thin as a standard strand of spaghetti, to minimize the chance of water freezing in your pipes.
• Do not run more than one faucet, and do not run any faucet at full blast. It is unnecessary and can be ...

There is still no accumulation forecast for the Metro area, but any water remaining on the roads this afternoon from rain may ice over as temperatures are expected to drop below freezing in the early evening hours. Drivers should be

A cold front moved into the New Orleans region yesterday, bringing the first significant cold of the season. Temperatures will drop overnight and, factoring in wind chill, will remain below the threshold of 35 degrees Fahrenheit long enough to trigger the activation of the freeze plan. The National Weather Service predicts the coldest period to be early Tuesday with "feels like" temperatures in the low to mid 30s for several hours.

• Removal of hazardous limbs and trees (started Nov. 3) 
• Removal of vegetative debris, including cut and stacked hazardous limbs and trees (started Nov. 6) 
• Removal of construction and demolition debris (started Nov. 14)

Recipients of Supplemental Nutrition Assistance Program (SNAP) benefits in Orleans Parish will receive automatic 25% replacement benefits due to widespread power outages from Hurricane Zeta, following a waiver approval from the U.S. Department of Agriculture Food and Nutrition Service. 

NOLA-PS central offices and most NOLA Public Schools will be closed for Election Day on Tuesday, Nov. 3. Students’ families should check with their school administrators for specific information.  

NOTE: Please call 211 for additional information on food pantries or to find a Second Harvest food pantry close to you!

• Algiers Regional Library
• Alvar Library
• Central City Library
• Chidren’s Resource Center Library
• Keller Library
• Main Library
• Mid-City Library
• Smith Library

All other locations are closed due to power outage.

Please note that evening transit service may be suspended early on transit lines if power to traffic signals and lights are not restored. Commuters and riders are encouraged to call the Rideline at 504-248-3900 for up-to-date information and point-to-point travel assistance or download RTA GoMobile from the Apple App Store or Google Play.

• Algiers Regional Library
• Central City Library
• Chidren’s Resource Center Library
• Keller Library
• Main Library
• Mid-City Library
• Smith Library

All other locations are closed due to power outage.

• New Orleans Fire Station 27, 2118 Elysian Fields Ave
• New Orleans Fire Station 36, 5401 Read Blvd
• New Orleans Fire Station 40, 2500 General DeGaulle Drive

This decision includes the closure of NOLA-PS central offices and the cancellation of food services for families on Friday as well.

• Hurricane Zeta affected areas already impacted by other hurricanes, further increasing the threat of dangerous flooding. Flooding from a previous storm could be worsened with additional rainfall from this storm system.
• Be aware of risks such as rain, inland and flash flooding and wind as the storm continues east.
• For storm information specific to your area, including possible inland watches and warnings, please monitor forecasts from your local National Weather Service office.

The return to distance learning and in-person learning will be determined once the District can assess the aftermath of the storm. 

NOLA-PS central office will not be staffed after noon today, October 28^th.

Due to the storm, food service will not be offered to families for pick-up Wednesday, October 28. Announcements will be made when they resume.

All transit operations will remain suspended until further notice and it is deemed safe for service to resume.  

All transit operations will remain suspended until further notice and until it is deemed safe for service to resume. 

For the latest information, follow @NewOrleansRTA on Twitter and Facebook, or call the Rideline at 504-248-3900

NOLA-PS central office will not be staffed after noon tomorrow, Wednesday, October 28^th.

Hurricane-force winds are expected within the next 36 hours. Potential for winds 58 to 73 mph.

A Storm Surge Warning applies to the areas outside the levee system, where 4 to 6 feet of inundation is possible. A voluntary evacuation for this area will go into effect at 6 p.m. this evening.

Link to full map

Link to full map

• Arthur Monday Center, 1111 Newton St. 
• Dryades YMCA, 2220 Oretha Castle Haley Blvd. 
• Saint Maria Goretti Church, 7300 Crowder Blvd. 
• NOFD Engine 8, Desire and Law Sts. 

The Voluntary Evacuation outside the levee system is no longer in effect. Parking restrictions on neutral grounds and sidewalks will go back into effect this evening at 6 p.m. Please remove vehicles by that time.

With the Thursday 10 a.m. advisory, there is a high confidence in the forecast track for Hurricane Delta, which remains to the west of New Orleans. However, the storm is expected to widen, so local impacts are still possible. A Tropical Storm Warning is in effect as sustained winds between 39 to 73 miles per hour will be possible Friday and Saturday. A Storm Surge Warning is in effect for areas outside the levee system, where two to four feet of surge is possible.

The City of New Orleans has issued a voluntary evacuation order for areas outside the levee system, including Venetian Isles, Lake Catherine, and Irish Bayou, starting at 6 p.m. Thursday. View an interactive map of the evacuation area. 

The National Hurricane Center has issued a Tropical Storm Watch for our area, which means that tropical-storm-force winds (winds between 39 to 73 miles per hour) will be possible from Hurricane Delta. The most likely arrival time of winds is Friday morning. 

• Arthur Monday Center, 1111 Newton St.  
• Dryades YMCA, 2220 Oretha Castle Haley Blvd. 
• Milne Recreation Center, corner of Franklin and Filmore Avenues  
• Maria Goretti Church, 7300 Crowder Blvd
• Mid-City Library, 4140 Canal St
• 8th District Fire Station, Desire St. at Law St.

• Use life support systems, like oxygen, a respirator, a ventilator, dialysis, a pacemaker, or are insulin dependent
• Have trouble walking, moving around, or have a prosthesis
• Are blind, deaf, hard of hearing, or have trouble seeing
• Have speech, developmental, or mental health disabilities
• Use service animals

There is growing confidence in the forecast track, which includes the New Orleans Metro area. Sustained tropical storm force winds (more than 35 mph), storm surge outside of the levee system, and heavy rain are possible with this system.

Residents are encouraged to use the early part of this week to make preparations and to pay close attention.

Read the proclamation here.

The City continues to monitor weather events during this active hurricane season. Learn more by visiting NOLA Ready's Hurricanes & Tropical Weather page here.

Immediately after Hurricane Laura, Mayor LaToya Cantrell, Councilmember Helena Moreno, the United Way of Southeast Louisiana, and the Junior League of New Orleans partnered to provide resources to evacuees.

RTA ferry service will resume operations once the U.S. Coast Guard determines it is safe to reopen the Mississippi River to traffic and as weather conditions permit. The Algiers Point – Canal St. bus shuttle will operate to provide terminal-to-terminal service.

A Hurricane Warning, Flash Flood Watch, and Storm Surge Warning remain in effect for Orleans Parish. 

Currently, 98 of 99 drainage pumps are available for service. As of last night, the drainage pump at Drainage Pump Station 13 in Algiers that was under repair is now back in service. One drainage pump, located at a drainage pump station on Grant Street in New Orleans East is out of service pending electrical repairs. It is a small, 70 cfs (cubic feet per second) pump. We expect to have it repaired by tomorrow. But we know there is a chance for heavy rainfall before the repair is made.

Residents are encouraged to use the weekend to prepare for potential tropical impacts including heavy rain and high winds across the city and storm surge in areas outside of the levee system

Currently, 97 of 99 drainage pumps are available for service. One drainage pump, located at a Drainage Pump Station on Grant Street, is out of service pending electrical repairs. Another pump at drainage pump station 13 is under repair. We expect it to come back into service by tomorrow, well ahead of major weather impacts.

A Tropical Storm Warning, Flash Flood Watch, and Storm Surge Warning (for areas outside of the levee system) are in effect in Orleans Parish. Residents in areas outside the levee protection system should evacuate by 6 p.m. tonight ahead of predicted 4 to 6 feet of coastal flooding.

A major factor in urban flooding is debris clogging storm drains. DSP asks that any storm drains near job sites are free of any debris and that any potential wind-or water-borne materials or debris are removed from the job site or secured in advance of any weather systems.

Text LAURA to 888777 for updates. Read the news release here, and, click here for more news updates.

One constant-duty pump is out-of-service, but these are smaller units used to regulate groundwater in canals and are not large enough to be critical during a flood fight.

• Clearing Roadways
• Cleaning up after Flooding
• Filing Damage Claims

The Chalmette-Lower Algiers and the Canal St. - Algiers Point ferries will stop running at 7:00 pm today. 

The Sewerage & Water Board issued a precautionary boil water advisory for the West Bank of Orleans Parish due to a drop in water pressure. For more information on the incident, visit swbno.org.

• Properties along Calhoun and Palmer Avenue between South Claiborne Avenue and Story Street, including the dead-end blocks of South Johnson, South Prieur and Barret Street.
• Properties between South Claiborne, Audubon, Hickory and Lowerline streets.

Boil water before consuming. For more information, visit swbno.org.

• Little Woods, I-10 to Lake Pontchartrain and Read Boulevard to Paris Road
• Oak Island, Michoud Boulevard to Lake Forest Boulevard and I-10 to the Maxent Canal

Boil water before consuming. For more information, visit swbno.org. 

• Little Woods, I-10 to Lake Pontchartrain and Read Boulevard to Paris Road
• Oak Island, Michoud Boulevard to Lake Forest Boulevard and I-10 to the Maxent Canal

Boil water before consuming. For more information, visit swbno.org. 

Evacuation area: Uptown side of Bienville, river side of Basin, Uptown side of Canal and lake side of Burgundy. If you are in this area, please evacuate immediately. 

Parking restrictions on neutral grounds and sidewalks are suspended until 8:00 a.m. on Monday.

Avoid flood waters

• Move to higher ground.
• Don’t walk or drive through flood waters. 
• If water rises around your car, abandon the car immediately.

Report flooding

• Call 911 to report street flooding and life-threatening emergencies.
• View reports of street flooding at streetwise.nola.gov.

Plan for flash flooding: http://ready.nola.gov/plan/flooding/

Click here for more information on this alert.

The slow pace pushed the timing of expected impacts further into today, tonight and Sunday. While the storm surge risk on the Mississippi River has passed, the primary risk of heavy rain remains in New Orleans. Tropical rain bands with heavy rain that could lead to flooding are likely today through Sunday.

The river level at the Carrollton Gauge in New Orleans crested at 16.93 today (Friday, July 12), and has begun to fall. This means that the storm surge has passed and the risk of levee overtopping is minimal.

On Saturday, garbage and recycling collections will be suspended with specific exclusions.

• Remove construction materials from the perimeter of the building and tie them down. This includes smaller items such as tools to larger items such as dumpsters, portable bathrooms and even equipment.

The metro area is under a slight risk of severe weather and heavy rainfall beginning late Sunday afternoon, with the highest risk in the overnight hours, according to the National Weather Service. 

CLOSED WEDNESDAY SEPTEMBER 05, 2018

• All parochial schools in Orleans Parish - Archdiocese of New Orleans
• All public schools in Orleans Parish - Orleans Parish School Board

The precautionary boil water advisory for Venetian Isles remains in effect. Water sampling began overnight. The Sewerage and Water Board of New Orleans (S&WB), in consultation with the Louisiana Department of Health, is currently testing water samples. S&WB will notify residents and businesses when the boil water advisory is canceled. More: swbno.org

The Louisiana Department of Environmental Quality (LDEQ) has raised the Air Quality Index to orange, indicating that the air quality is unhealthy for sensitive groups including active children and adults, the elderly and people with respiratory diseases, such as asthma. These groups should avoid prolonged outdoor activities and exertion.

CLOSED Friday, JAN. 5

• Bricolage Academy - CLOSED Fri., Jan. 5
• Renew Cultural Arts Academy -  CLOSED Fri., Jan. 5
• Kipp East Community Primary - CLOSED Fri., Jan. 5
• Foundation Preparatory Charter School - CLOSED Fri., Jan 5

However, the City is still recommending that people shelter in place and use caution due to strong tropical force winds.

There is still a serious threat of storm surge for areas outside of levee protection and residents should continue to monitor local news and take precautions. 

Storm surge, potentially in excess of six to nine feet, is a primary threat from Nate in areas outside the levees. As such, Mayor Landrieu has issued a mandatory evacuation order for residents living outside the levee system, including Venetian Isles, Lake Catherine, and Irish Bayou. Residents must evacuate by 12 noon on Saturday, October 7. Flood gates will be closed after this time. 

Sandbags are available 24 hours a day at the following New Orleans Fire Department stations, starting at 7 a.m. Friday, Oct. 6.

• 987 Robert E. Lee Blvd.
• 2000 Martin Luther King Blvd.
• 4115 Woodland Ave.
• 2118 Elysian Fields Ave.
• 5403 Read Rd.

• KIPP Morial Primary School to close at 2:00 p.m.
• Morris Jeff Community School to close at 2:30 p.m.
• Crescent Leadership Academy to close at 2:45 p.m.

• Collegiate Academies: Livingston High School to close at 4:30 p.m. with no after school activities

Sandbags are available at the following New Orleans Fire Department stations until 7pm on Wednesday, Aug. 30.

• 987 Robert E. Lee Blvd.
• 2000 Martin Luther King Blvd.
• 4115 Woodland Ave.
• 2118 Elysian Fields Ave.
• 5403 Read Rd.

Sandbags are no longer available at Broad & Poydras and Elysian Fields & 610.

Yesterday, the City experienced some localized flooding and received as much as 5.85 inches of rain at the Sewerage and Water Board (S&WB) pump station in New Orleans East. Currently, Harvey is slowly moving east with a turn toward the northeast later today, followed by a turn northwest Wednesday. Mayor Landrieu has advised residents to stay home and shelter in place today due to heavy rainfall and potential localized flooding associated with Harvey.

The National Weather Service expects fewer impacts in the New Orleans area than previously forecasted. However, heavy rainfall remains possible through next Sunday with chances of localized flooding occurring. Our hearts and prayers are with the people of Texas affected by the Hurricane. 

Today, Mayor Mitch Landrieu, along with City Officials, provided an update on precautions in advance of Hurricane Harvey. Currently a Category 3 hurricane, Harvey continues to strengthen and is expected to make landfall later today on the central Texas coast. Additionally, it is expected to slow down considerably and make its way east over parts of Louisiana. Prolonged heavy rainfall remains the main threat to the New Orleans region from Hurricane Harvey. 

View Mayor Landrieu's press conference.