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The City of New Orleans

Plan for Emergencies

Seniors & People with Medical Needs

Special needs preparedness

As a senior or person with medical needs, there are a few extra things to consider in an emergency. 

During a hurricane

Sheltering in Place as a senior or person with medical needs


  • Stay with friends or family if you can. Shelters should be the last option for the elderly and people with medical needs.
  • If you need transportation during a mandatory evacuation, there are 4 evacuspots specifically for seniors.
  • If you can’t get to an evacuspot because of medical needs, you might be eligible to be picked up from your home. Sign up for the special needs registry.
  • Read more about evacuating.

During a boil water advisory

During extreme heat

More resources

Sign up for the special needs registry.

The special needs registry helps the City know who might need extra help during an emergency. Sign up for the special needs registry if you:  

  • Use life support systems, like oxygen, a respirator, a ventilator, dialysis, a pacemaker, or are insulin dependent
  • Have trouble walking, moving around, or have a prosthesis
  • Are blind, deaf, hard of hearing, or have trouble seeing
  • Have speech, developmental, or mental health disabilities
  • Use service animals

Call 311 to register

If you can’t sign up on your own, a family member, caregiver, or friend can register for you.