Federal Disaster Assistance

Individual Assistance

Disaster assistance may include grants for temporary housing and home repairs, low-cost disaster loans to cover uninsured property losses, and other programs to help individuals and businesses recover from the effects of the disaster. FEMA is unable to duplicate insurance payments. However, those without insurance, or those who may be underinsured, may still receive help after their insurance claims have been settled. Homeowners and renters who suffered damage from Hurricane Zeta should register with FEMA and apply for federal disaster assistance as soon as possible. The deadline to register for assistance for Hurricane Zeta is March 15, 2021.

Register with FEMA by:

• Going online at disasterassistance.gov;
• Downloading the FEMA app; or
• Calling the helpline: 800-621-3362 or TTY 800-462-7585. The toll-free telephone lines operate from 7 a.m. to 10 p.m. seven days a week.

You will need to have the following available when you register:

• A current phone number where you can be contacted;
• Your address at the time of the disaster and the address where you are now staying;
• Your Social Security number, if available; and
• If insured, the insurance policy number or your insurance agent and company

Apply online

SBA Loans

U.S. Small Business Administration Disaster Loans are also available to businesses, homeowners and renters. Loans are available:

• For businesses of any size and nonprofits for up to $2 million for property damage.
• For small businesses, small businesses engaged in aquaculture and most nonprofits: up to $2 million for working capital needs even if they had no property damage, with a $2 million maximum loan for any combination of property damage and working-capital needs.
• For homeowners: up to $200,000 to repair or replace their primary residence.
• For homeowners and renters: up to $40,000 to replace personal property, including vehicles.

Businesses and residents can apply online at sba.gov/funding-programs/disaster-assistance. For questions and assistance completing an application, call 800-659-2955 or email FOCWAssistance@sba.gov.

Apply online

Disaster Unemployment Insurance

Disaster Unemployment Assistance (DUA) is now available to certain workers in Orleans Parish who lost income as a direct result of Hurricane Zeta. The purpose of DUA is to help workers whose primary incomes are lost or interrupted by a federally declared disaster.

Learn more

DNSAP

On January 27, 2021, the Louisiana Department of Children and Family Services received approval to begin Disaster Supplemental Nutrition Assistance Program (DSNAP) operations in Orleans Parish, which will provide additional food aid to families affected by Hurricane Zeta. The over the phone application process will run in a single phase from Monday, Feb. 1, to Sunday, Feb. 7. DSNAP provides food assistance to eligible households who do not receive regular SNAP benefits and who need help buying groceries due to lost income or damages following a disaster. Due to ongoing concerns related to the coronavirus pandemic, DSNAP applications will be handled by phone and benefits cards will be mailed to approved applicants.

DSNAP Details